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How Check-In & Delivery Actually Work in MemoryVault

Legacy protection sounds like it should either misfire by accident or fail silently when it matters. Here's the exact chain of steps, from the thirty-day check-in to the deliberate two-second hold, that keeps it from doing either.

Illustration of MemoryVault’s check-in process, showing a 30-day check-in email, an ‘Are you okay?’ screen, and trusted-contact notifications if there is no response.
28 August 2026Egbert Ludema6 min readDigital LegacyTrusted contactHow it works

The two fears

Most people who turn on legacy protection have one of two worries. Either it fires by accident while they're just on holiday and off their phone for a week, or it silently fails to fire when it actually matters, because an email lands in spam or a trusted contact never gets around to checking. Both are reasonable things to worry about, so here's exactly what happens, step by step, with nothing left vague.

The thirty-day check-in

Once you turn on legacy protection, MemoryVault checks in with you every thirty days. You get one email asking you to confirm you're still around. One click, "I am healthy," and the clock resets for another thirty days.

You have two weeks to respond to that email. No daily nagging, no shrinking countdown in your inbox. Just one message and a two-week window to answer it.

If two weeks pass with no answer

If those two weeks pass and you haven't clicked anything, MemoryVault doesn't quietly assume the worst on its own. It reaches out to the trusted contacts you've added, and only the ones who actually accepted your invitation. You can add more than one, and any one of them responding is enough to keep things on track.

They get three honest choices, not a vague "are you sure": "This person is healthy," which resets everything back to normal. "This person isn't healthy right now," which stops emailing you and starts checking in with your contacts directly instead. Or "This person has passed away."

“MemoryVault doesn't quietly assume the worst. It asks the people you trust, and it makes them mean it before anything happens.”

A deliberate pause, not a hair trigger

Clicking "passed away" doesn't deliver anything by itself. It opens a confirmation screen with one button that has to be pressed and held for two full seconds before anything happens, a small, deliberate speed bump so a misclick, or a moment of shock, can't confirm something this permanent by accident.

Right up until that hold is complete, everything stays reversible. If anyone, you or a trusted contact, clicks "healthy" at any point, the whole cycle resets. Nothing is delivered unless a real person deliberately holds that button down.

What actually gets unlocked

Once delivery is confirmed, MemoryVault generates a private link and a one-time password for each loved one profile that has content attached to it: memories, Open When messages, checked-off digital legacy items. Nothing is bundled into one link everyone has to share.

That password is never stored as plain text, only a scrambled version MemoryVault can check against but not read back. Your recipient opens the link, enters the password, and only then sees what you left them.

Set it, then forget it

One thing worth separating out: Open When messages, the ones you write for a specific future moment like a birthday or a graduation, don't wait for any of this. They're delivered automatically on the date you chose, on their own schedule, completely independent of check-ins or life-status confirmations.

You can turn legacy protection on or off whenever you like, and adding or removing trusted contacts takes a minute. The thirty-day check-in rhythm itself is fixed, one less thing you have to configure or forget to configure. That's the whole point: not a countdown you have to watch, but a quiet system that only ever acts when someone who actually knows you confirms it should.

Set up your own check-in

Add a trusted contact and turn on legacy protection in a couple of minutes. Then forget about it until it matters.

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